Charleston Aesthetics is a division of Charleston Oral and Facial Surgery.


INSURANCE & FINANCIAL INFORMATION

We make every effort to provide financial options and will work hand-in-hand with you to maximize your insurance reimbursement for covered procedures.

 

INSURANCE INFORMATION

It is important to be aware of your policy’s benefits. We charge the usual and customary fees. You are responsible for payment regardless of the insurance company’s determination of these fees and the coverage of the procedure. If your insurance company does not respond with payment in 45 days from the date of service, you will receive a bill for payment.

CANCELLATION POLICY

If you wish to reschedule or cancel an appointment, please inform our office at least 48 hours beforehand.

If you fail to arrive to a consultation appointment or cancel after the 48-hour timeframe, there will be a $35 charge.  If you fail to arrive to a surgery appointment or cancel after the 48-hour timeframe, there will be a $50 charge.

PRE-SURGICAL DEPOSITS

A deposit of your estimated copay will be due at the consultation appointment in order to schedule a surgery.

FREQUENTLY ASKED QUESTIONS

Being a contracted provider means that we have a contract with the insurance company to provide services at a set price. By accepting these insurance plans, it may reduce your out-of-pocket expense and also allow for a more accurate estimate of cost. Additionally, the insurance companies will often cover a higher percentage of the fee versus a non-contracted provider (out of network).

For patients who have out of network insurances, our office will collect the total fee for the procedure. We will work with out of network dental insurance companies to maximize your benefits by submitting a claim to the insurance on your behalf. If your insurance company does pay towards the procedure, you will receive a refund.

We are out of network with Medicare and Medicare Supplement plans such as Complete Choice, Liberty Dental, United Health Care, Aetna and Humana.

Aetna Dental | Ameritas | Assurant | BCBS GRID Network | BCBS State Basic/Plus Dental | BCBS Medical PPO | BCBS State Medical | Cigna Dental | Delta Dental | Dental Health Alliance | DentaQuest/Medicaid | Dentemax | GEHA Dental | Guardian | Humana | MetLife | PAI/Preferred Blue | Principal | United Concordia

We are out of network with Medicare and Medicare Supplement plans such as Complete Choice, Liberty Dental, United Health Care and Humana.

Insurance coverage depends upon the specific procedure and your dental and/or medical insurance plan. Upon request, our office will submit a complimentary pre-treatment estimate to your insurance on your behalf to obtain a more accurate estimate.

Before your appointment, we will contact your insurance company to verify your oral surgery benefits. They will provide us with a list of your benefits and which procedures are covered. We will obtain an estimate of the amount you will be responsible for and thoroughly go over your treatment plan with you at your consultation. On occasion, the insurance company will pay less than anticipated towards your procedure. In this case, you will be responsible for the difference. If they pay more than estimated, you will receive a refund.

If you do not have insurance benefits, we will collect a deposit at the time of scheduling and the remaining balance the day of surgery.  We also offer several finance options.

We accept all major credit cards, checks, cash and cashier checks.

We understand that the cost of certain procedures can be overwhelming, especially during an emergency. This is why we offer the following financing options:

CareCredit I LendingClub I SunBit